Appliances connection Complaint
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WORST CUSTOMER SERVICE - MODEL # FRESCA FVN6224WHVSL
ORDERED AN ITEM ONLINE RECEIVED IT MISSING THE FAUCET. CALLED THEY TRY TELLING ME IT DIDNT COME WITH IT PUT ME ON HOLD AND CHANGED THEIR WEBSITE TO STATE IT DID. I TOLD THEM I HAD A PIC OF THE VANITY THAT SAID IT DID COME WITH THE FAUCET. THEN THEY TRY TELLING ME IT WAS ON BACK ORDER FOR 6-8 WEEKS AND CAN CREDIT ME 30 TO GO BUY IT ANYWHERE. LOOKED UP THE FAUCET IT WAS 120 FOR IT. THEY SAID THEY WOULDNT GIVE ME THE 120 BUT GIVE ME 30 I TOLD THEM I WASNT HAPPY WITH THAT AND THEN OFFERED TO PAY FOR HALF. STILL WASNT HAPPY GOT TRANSFER TO MANAGER. FIRST WORDS OUT HIS MOUTH WAS WHAT COUNRTY WE IN AND HE DOESNT WANT TO HEAR HOW MUCH MONEY THEY MADE ON THE VANITY (BC THEY LEFT THEIR INVOCE WITH COST IN THE BOX.) MANAGER WENT ON TO SAY ALOT OF DUMB OTHER THINGS AND SAID HE WOULD NOT HONOR THE COST AND THAT HE CAN CHANGE HIS WEBSITE ANY TIME HE WANTS. WORST WORST CUSTOMER SERVICE I EVER HAD. EVEN TOOK THE TIME TO READ A BAD REVIEW BUT IN THIS CASE IM GOING TO TAKE A WHOLE WEEK TO POST IT ON EVERY WEBSITE I CAN.
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Review Rating: 1 out of 5
Reviewed By: MARMOLEJOS84
Company: Appliances connection
Product: MODEL # FRESCA FVN6224WHVSL
Date Added: 10 years ago
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