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Appliances connection Complaint - Bedroom set came without assembly parts.
Appliances connection Complaint

Appliances connection Complaint

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Bedroom set came without assembly parts.


I wish I have read the reviews before buying from Appliance Connections. I will never buy from Appliance Connection ever. My experience with them was the worst buyer's nightmare. I bought a bedroom set for my son on March 8, 2013 and received it on April 19, 2013. After receiving the bedroom set, my son tried to assemble the bed but we noticed that the entire parts to assemble where missing and this is where my nightmare started. I contacted Appliance Connection a dozen times by phone and messages on their website but they kept lying to me by saying "we already contacted the vendor and they are sending you the parts". After a month and half battling with Appliance Connection, I ended contacting the Vendor, Ashley Furniture, myself and they were gracious and very professional, Tammy, the customer rep understood quickly my situation and shipped the parts right away by UPS.

I usually take the time to give a good review when I am happy with a vendor but this time, I am really upset with Appliance Connections. Please don't buy from Appliance Connection, they have the worst customer service you can imagine. Once you paid, you're basically left on your own if things go wrong.


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