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Appliances connection Complaint - Broken appliance after 3 months waiting for it - Premier 20 " stove
Appliances connection Complaint

Appliances connection Complaint


Broken appliance after 3 months waiting for it - Premier 20 " stove

BEWARE! Price was good, free shipping to arrive in time for Christmas. NO contact by the company one time to tell me would not arrive. I contacted them. Claims not a stockable item and that they had to wait from manufacturer, and i would receive in January. Really did not care at that point since for my business, not my home, Appliances Connection ships via a different trucking firm that then ships to the local people. shipping company is JB HUNT- the most RUDE group of people i have ever dealt with- arranged shipping to my empty building while in a wheelchair, and having explained i needed to confirm a certain amount of hours to wait, did not show first time, finally after 3 attempts arrived and would not allow me to make sure item was damage free UNTIL i refused to sign the delivery acceptance form until i did. lo and behold the bottom drawer was damaged.
NO ONE from company contacted me. so i did .....was told i would receive a video by the supervisor so he could determine that the item was or was not damaged. Trucking Co. lied that there was nothing wrong with the item, which is not true. Supervisor after yelling at me claimed he was trusting the trucking firm, not me, and would not get the video that he promissed to get to the bottom of the situation.....and i should sit and wait again at my empty building for them to redeliver the SAME damaged appliance. i REFUSED to waste my time for the 4th time.told them to either show me the video that item is not working or refund my ENTIRE paid amount they processed on Jan 2,WAY before i ever got my first delivery on Feb 29. It is now March 4th, and i am still fighting. GO SOMEWHERE ELSE- THE DIFFERENCE IN PRICE IS NOT WORTH THE HEADACHE!!!!! Appliances connection acts personable, like your friend, but in the end, the client is not satisfied. Wonder how they are still in business. I deal with truckers in my business all day long. the client has to get a damage free product, or else!

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