Appliances connection Complaint

Appliances connection Complaint

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Customer Service Representative Lied


I wish I had read the reviews on this company before I decided to do business with them. Nothing short of liars. They tell you what they have to in order to get the order. I was having difficulty finding a specific size refrigerator to be installed on a boat. I found one from Lowes, that was $50 less expensive than the price quoted by Nathan at Appliances Connection for the same refrigerator, but Lowe's had a delivery date on June 21st. My call to Appliances Connection was on May 30th. Good old Nathan said that the refrigerator was in stock and would ship immediately. It was worth it to me to pay the extra money to get the refrigerator quickly. Unfortunately, I did not realize at the time, that I was being lied to. As I write this review, the date is June 17th, and the product has still not been delivered. I would been much better off doing business with my local Lowe's store. To add insult to injury, when I called to follow up and find out why the product had not shipped immediately, I ended up with one of Nathan's cohorts that was an argumentative jerk! No apology, no nothing. I wish I could gotten my hands on him. Just an absolute jackass!! Do yourself a favor and steer clear of this company. One of the worst consumer experiences of my life.


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