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Appliances connection Complaint - Worst company, no customer service.
Appliances connection Complaint

Appliances connection Complaint

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Worst company, no customer service.


Appliance Connection. Probably the worst company i have ever had to deal with. For starters i ordered a sectional sofa through them. got a call from the company because apparently my order went through 3 times. they canceled 2 of them and placed 1 on order. Cool i was happy at this point. Then i kept getting emails updating me on my delivery status. It was expected to arrive on the 9 of July. 2 days later i got a email saying there was a problem with delivery and the estimated shipping date was moved back to the 16th of july. I called them to verify this and this is when everything went down hill. The customer service representative had no customer service skills at all. i tried to explain to them the situation and she told me that my order never went through that i had never called to verify my order. take it they called me to verify it. she told me that i would not get my order because my payment was declined. Yet my bank account said other wise. So now im stuck here trying to politely tell this women that i have been receiving emails giving me updates on my order. and she keeps telling me that i am not receiving the coach. She informed me it was my fault that i was not getting my merchandise. Do not use Appliance connection they are a scam company that is only out there for the money. they do not care about there customers. i wrote an email to them saying to cancel my order because i couldnt trust a word that customer service rep was telling me. they got in contact with me via email and never apologized and told me that the furniture was already shipped and that i would be getting billed. My reply was if i get billed i will dispute it and refuse delivery and i will report them. They got back to me saying my order was canceled. It took me telling them that i would report there company to even get a positive thing out of them. Please do not use company. this company is should be put out of business.


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